Privacy Policy

Last updated: January 14, 2025

At Stamzy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital loyalty platform. We are committed to protecting your personal information and being transparent about our data practices.

Information We Collect

Café Owner Information:

  • Café name, email address, and contact details
  • Location and business information
  • Payment information (processed securely through Stripe)
  • Café logo and branding preferences

Customer Information:

  • Name and email address (optional but recommended)
  • Phone number (optional, for SMS notifications)
  • Profile photo (optional, for personalization)
  • Favorite coffee preferences
  • Stamp count and reward history
  • Join date and last visit information
  • QR code scan data (for loyalty tracking)

Usage Data:

  • Pages visited and features used
  • Device and browser information
  • IP address and location data (for security)
  • Transaction logs for security purposes
  • QR code scan timestamps and locations
  • App usage analytics and performance data

How We Use Your Information

  • Provide Services: Process stamps, manage rewards, and maintain your loyalty program
  • Customer Support: Respond to your inquiries and provide technical assistance
  • QR Code Processing: Validate and process QR code scans for loyalty tracking
  • Personalization: Customize your experience based on preferences and history
  • Improve Platform: Analyze usage patterns to enhance features and user experience
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Communications: Send important updates about your account and subscription

Data Security

We implement industry-standard security measures to protect your information:

  • 🔒Encryption: All data transmitted using 256-bit SSL/TLS encryption
  • 🔒Secure Storage: Data stored in encrypted databases with regular backups
  • 🔒Payment Security: PCI DSS compliant payment processing through Stripe
  • 🔒Access Controls: Limited employee access with audit logs

Data Sharing

We do NOT sell your personal information to third parties.

We may share your information only with:

  • Payment Processors: Stripe for secure payment processing
  • Service Providers: Hosting and infrastructure partners (under strict confidentiality)
  • Legal Requirements: When required by law or to protect rights and safety

Your Rights

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your customer data at any time
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QR Code Scanning & Customer Flow

When You Scan a Café's QR Code:

  • Without an Account: You'll be redirected to create a free customer account or join the café directly
  • With an Account: You can immediately join the café's loyalty program
  • Already a Member: Your digital loyalty card will be displayed for stamping

Data Collected During QR Scanning:

  • QR code content and timestamp
  • Café identification
  • Device information (for security)
  • Location data (if enabled, for fraud prevention)

Note: QR code scanning is secure and only processes valid café loyalty codes. We never share your scan data with unauthorized third parties.

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze platform usage
  • Improve performance and user experience
  • Track QR code scans and loyalty interactions

You can control cookies through your browser settings.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your data, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.